More consumers switching, survey says

Post by Jeff Stevens on 25th October 2012 in General industry

More consumers switching, survey says

A new survey has indicated that the recent round of energy price hikes has prompted more consumers to switch suppliers. 

According to a poll conducted by, just under half – 49 per cent – of those questioned said they had been angered by this autumn’s gas and electricity price increases, with just 12 per cent saying they felt the hikes were acceptable. 

In addition, 42 per cent of the 1,800 bill-paying participants indicated they had already started looking into switching to a different supplier, while a third felt they would struggle financially once the energy price increases were implemented. 

Big-name energy providers including Scottish and Southern Energy, British Gas and Scottish Power have signalled their intention to increase prices, citing rising wholesale costs. Regulator Ofgem recently announced plans to compel providers to offer their cheapest tariffs. 

A separate survey from the Energy Saving Trust this week suggested that a third of consumers are struggling to keep on top of their utility bills.

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