Consumer campaigning group Which? has called on energy giant British Gas to offer householders a fair deal on their gas bills, after the firm posted an increase in profits.
The supplier confirmed this week that profits from its residential arm were up by 23 per cent in the first six months of the year, prompting renewed concerns about the amount British consumers are paying to heat their homes.
“Many people are struggling with rising energy costs and, when they see suppliers announcing big profits, they're bound to question whether they're paying a fair price for their energy,” said Which? executive director Richard Lloyd. “Suppliers need to be more transparent to show consumers they're giving them a good deal.”
Mr Lloyd added that consumers who did not feel they were being treated fairly by their energy supplier could potentially save money by shopping around for a better deal and switching to another firm.
Earlier this week, Centrica – British Gas’ parent company – announced plans to invest £1.4bn in North Sea gas, after the Treasury handed the industry a £500m tax break.