Residents of more than 160 homes in Grimsby, north-east Lincolnshire, are fighting for compensation after floods caused an electrical power surge which cut off their supplies, and wrecked large numbers of domestic appliances.
Their cause has been picked up today by their local newspaper, the Grimsby Telegraph, which spoke to several of the people living in the Cromwell Road area of the town, which is believed to have been worst hit.
The initial outage left them without power for 18 hours – but many are still waiting for power company Northern Powergrid to arrange to replace a long list of electrical appliances, including washing machines and cookers, whose circuits were blown out by the failure.
One woman whose microwave oven went up in smoke, said an offer of £200 compensation had come too late, as she had needed to replace the wrecked appliance so she could heat milk for her new-born baby and rushed out to buy one.
Others are angry that their complaints to Northern Powergrid have been rebuffed, and they have been told to claim from their insurance companies, so prolonging the process of getting damaged items replaced.